How to Order

There are several ways to find the product you want from our stock :

Browse our Shop

If you select this option you will be able to view our product range which we have categorised into easy to follow groups. You can choose to browse by category by clicking on the range you wish to see and our shopping cart software will do the rest!

Search Our Shop

You can use this facility to search by product name eg. patchwork or by texture eg. puffer by entering your key word in our search box and clicking your mouse on the "Search Our Shop" button.

To Order

Once you have selected the product you wish to buy by clicking on the "Add to Your Basket" button you will be shown the contents of your online shopping basket. Here you may adjust quantities and choose your delivery destination.

Proceed to the Check Out

When you select "Proceed to the Check Out" you will be asked to register your name and email address with a password. This will allow our shopping cart software to remember your delivery details for future visits. You may then key in your billing address (note that this must match your credit or debit card billing address) and your delivery address. Your address details can be edited if they have changed since you last placed an order with us.

General Information

Carriage

Delivery charges are added at the checkout.
Delivery is normally within 3 to 5 working days. Orders placed before midday Monday to Friday are normally despatched the same day. Orders placed over the weekend are despatched on Mondays.

Paying by Credit or Debit Card

The software we use to operate the shopping cart is installed on a secure server, which means that your card details will be encrypted when they are sent to us. This will stop anyone else being able to read them. Once we have received your order we will remove your card details from our server.

Credit & Debit card payments are taken on the day the order is processed.

Paying by Cheque

Please make cheques payable to Beckford Silk Limited, and write your order number, name, address and card details on the reverse of the cheque and allow extra time for delivery. DO NOT SEND CASH THROUGH THE POST.

Once we receive your payment, we will advise you via email, and via our website that the transaction has gone through.

Prices and availability

All prices on this website are up to date. Inevitably, prices and availability may change over time. All prices include VAT.

Customer information

All information supplied is only used to enable us to process your order more efficiently. Under no circumstances is it passed to a third party.

Any Questions?

Please have a look at our Frequently Asked Questions section. If you can't find help there, please don't hesitate to contact us.

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